Last updated: 18 February 2026
This Privacy Policy explains how Consult (“we”, “us”, “our”) processes personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
1. Responsible Party
Consult is the Responsible Party as defined under POPIA.
Contact details:
Email: info@consultplanner.app
2. Personal Information We Collect
This website is a standard WordPress website.
We only collect personal information when a user submits a contact or demo booking form.
The information collected may include:
Name and surname
Email address
Company name (if provided)
Any information voluntarily included in the message or demo request
We do not collect payment information, identity numbers, or sensitive personal information.
3. Purpose of Processing
Personal information is processed strictly for the following purposes:
Responding to enquiries
Booking and managing product demos
Communicating with prospective clients
Providing requested information about our services
No automated decision-making or profiling takes place.
4. Lawful Processing Conditions
Personal information is processed in accordance with POPIA based on:
Consent provided by the data subject
Legitimate business interest in responding to enquiries
Contractual necessity where applicable
5. Information Sharing
Personal information is not shared, sold, rented, or disclosed to third parties.
Access to personal information is limited to authorised personnel only and solely for the purposes stated above.
6. Security Safeguards
We implement appropriate technical and organisational safeguards to protect personal information, including:
Secure hosting infrastructure
Access controls
Reasonable administrative and technical protections
7. Data Retention
Personal information is retained only for as long as reasonably necessary to:
Fulfil the purpose for which it was collected
Comply with legal or operational requirements
Information submitted via contact or demo forms may be deleted upon request, unless retention is required by law.
8. Data Subject Rights
Data subjects have the right to:
Access their personal information
Request correction or deletion
Object to processing
Withdraw consent at any time
Lodge a complaint with the Information Regulator
Requests can be submitted to info@consultplanner.app.
9. Cookies and Tracking Technologies
This website may use basic cookies required for standard WordPress functionality and performance.
No tracking, advertising, or profiling cookies are intentionally used.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.
11. Information Regulator
Complaints may be lodged with:
The Information Regulator (South Africa)
Website: https://www.justice.gov.za/inforeg/